What makes Sapphire Real Estate Services stand out among all the other agencies in Malta? Simple. Sapphire is synonymous with customer satisfaction as a top priority. It is an agency that aims to provide a homely, caring, and secure environment, wherein the customer's home-buying journey is made as simple and as smooth as possible. The customer receives guidance on every detail - from the legalistic, to the financial, as well as the human aspects - assuring him of a worry-free process every step of the way.

Set up by veteran in the property business, Jane Chircop, Sapphire Real Estate Services is fast making a name for itself as a credible and reliable agency. Jane, a woman of quiet determination by nature, was encouraged to branch out on her own by a large number of her own clients who felt more at home with her unique methods of doing business. Because she generates an atmosphere of trustworthiness, they felt more secure making their investments directly with someone like her. Armed with ten years of managerial experience in the property business, this was just the trigger that Jane needed to finally take the plunge. And Sapphire was born!

The name 'sapphire' was conceived by Jane herself. Because the gem actually represents her own birthstone, for her it also meant that it would be a good start to a new life-cycle in the business. Moreover, its hue is a reflection of the blue waters of its location - on the Seafront Promenade Qawra - a fine way of transmitting the image of tranquillity both in its physical surroundings as well as in the objectives it pursues.

After ten fruitful years in the business, Jane knows every aspect of the local market like the back of her hand, a most valuable tool that enables her to give her clients the best personalised service. She also employs a team of experienced negotiators, carefully selected and trained by her, who embody the same objectives that Sapphire Real Estate Services represents.

The directorate of the agency is in constant contact with the customer at street level, which makes the old adage "small is better" very meaningful indeed! This one-to-one approach is what gives Sapphire Real Estate Services an edge over the larger agencies. Because of this personal touch and non-aggressive approach, as opposed to the more mechanical attitude sometimes practised by negotiators representing the larger agencies, Sapphire is in a position to give quality time to dealings with its clients. This is paramount in ensuring that the customers do not feel threatened and thereby lay the foundations for the building of solid and lasting relationships with them.

So how does the team at Sapphire Real Estate Services go about achieving this? Actually, it is quite simple. When a customer decides to purchase a property, he is really investing his whole future. This is definitely one of the major decisions he will ever make in his whole life, which means that it is a 'life and death' situation from his perspective. He cannot afford to err. There is an element of confusion as to what he needs to do and how he goes about doing it. He may need to know what is affordable to him and yet still manage to meet all his needs. This is where Sapphire comes in with its wealth of experience and market knowledge to guide him through the whole process of making his investment in the right place.

But even when the major decisions have been taken and the preliminary agreement finalised, Sapphire's responsibility does not end there. The guidance and after-sales care continue through to the very end - until the signing of the property deed itself.

In fact, Sapphire Real Estate Services prides itself in being a one-stop shop! Along with an excellent choice of quality homes from its assorted inventory, Sapphire offers all the ingredients that any customer would need to assure himself of a reliable investment.

It is most unfortunate that the reputation of local estate agencies is fast losing ground. Their credibility does not rate very highly among both vendors and buyers of property. In contrast, Sapphire Real Estate Services has sought, from its inception, to work hard to reverse this trend. That is why customer care is top on its agenda and why the clients keep coming back!